Achieving High Performance with Analytics
Greetings,
We all
toss around the word “analytics” (or the science of data analysis)
which sounds very impressive, but what does it really mean to you
and your hospital, system or IDN?
For one
thing high performers in supply chain management are five times more
likely than their peers to view analytics as a core supply chain
function, not just as something we do upon request. These same
supply chain organizations employ their analytics to gain a much
more sophisticated understanding of how their products, services and
technologies are used after they are bought. They not only look
backward, but forward to predict what is likely to happen and adjust
their supply spend accordingly. This resulted in leading these
healthcare organizations to breakthrough double-digit savings as
well as command and control over their total supply spend.
Jeane
Harris, Thomas Davenport and Robert Morrison of Accenture tell us
that there are five traits that make analytic high performers
different from their peers. They are:
1.
Generate good, clean and actionable data
While
others are trying to get their data in order, high performers focus
on having their data in pristine condition at all times. We see this
in our own analytics practice. The clients who have the most
success in identifying savings opportunities utilizing analytics
take great care and discipline in keeping their data in order.
2.
Think in terms of the entire enterprise
If you
are only performing your analytics on your med/surg supplies, then
you are missing 50% or more of the achievable savings available to
your healthcare organization. Just the other day we uncovered for a
client $65,329 in savings in their hand sanitizers category that
wouldn’t have been discovered if we had limited the scope of our
analytic work to a few categories of purchase.
3.
Promote analytical leadership in their ranks
Top to
bottom support of your analytical work is necessary to obtain the
time, money and resources necessary to become a high achiever. This
leadership always begins and ends with a strong analytical leader
who sets the pace, promotes the standards and lays out the goals and
objectives for his or her department.
4.
Understand what their targets should be
Where to
get started? Price analytics is only one area of concentration for
these top-tier supply chain organizations. They also give equal
attention to their demand, utilization and operational analytics so
they touch all of their bases. If you are only analyzing your
prices, then your analytical work is only half done!
5.
Focus on the hiring the best and the brightest
High
performers also hire best and the brightest, but then they make sure
that they are happy in their jobs. Furthermore, they have them work
closely with to their customers so that they can bring integrity,
credibility and synergy to their analytic work.
As you
can see, just hiring analytic specialists and saying to them go save
me money isn’t the optimal approach for your healthcare organization
to become a high performing supply chain analytics factory. It
takes fact-based insights to make better decisions about what you
are buying, together with a strategic framework (as suggested above)
to achieve the highest performance level with your analytics. Then
all it takes is PRACTICE, PRACTICE, and more PRACTICE to become
proficient in this new and emerging discipline!
Your Partner In Savings Beyond Price™,

Robert T Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
Bobpres@strategicva.com
1-800-220-4274
P.S.
If this topic intrigues you, you might want to read my article,
“New Science for Bigger Savings” from our library of 400+
articles to get even more insight into this emerging best practices.
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